“Because of the courtesy, professionalism and thoughtful consideration in resolving our Tacoma issues we…are happy to share our positive experience with others”

“please share this information with your staff and contacts at [the Manufacturer]. Because of the courtesy, professionalism and thoughtful consideration in resolving our Tacoma issues we had no reservations in replacing the Tacoma with a new 4 Runner for my wife’s 50th birthday.  The 4 Runner drives like a dream and I am sure will provide us years of dependable service. I understand mechanical issues can and will develop but its how they are addressed that makes all the difference. Thank you for your firms assistance and are happy to share our positive experience with others and continue as loyal [the Manufacturer] owners…Thanks Again.” (Emphasis added)